CURRENT POSITION
Michael Valerio Consulting
Providing automotive expert network & expert witness services to the
dealer, manufacturer, investment capital & legal communities.
PREVIOUS EXPERIENCE
2007 to 2009 - General Motors
Northeast Region
Regional Sales & Marketing Manager
GM Premium Brands - (Cadillac - Hummer - Saab)
- Highly experienced senior field executive responsible for all wholesale
& retail operations in the Northeast Region (241 dealers in 14 states)
- Develop & implement regional marketing tactics in support of national
strategies
- Manage wholesale dealer contact staff along with advertising, sales
promotion & digital agencies
- Cultivate strong networking relationships with dealers
- Responsible for achieving vehicle sales volume, market share, dealer
network development & contribution margin objectives on a region wide
basis
2004 to 2007 - General Motors
Northeast Region
Regional Marketing Manager – Chevrolet (2006 – 2007)
Regional Marketing Manager – Cadillac (2004 – 2006)
- Implement Divisional strategic marketing plans in the Northeast Region
- Secure the support of local dealer marketing groups (LMG’s) & their
agencies
- Develop & implement local marketing tactics to complement national
strategies
- Manage annual marketing funds ranging from $17M (Cadillac) to $47M
(Chevrolet)
1993 to 2004 - General Motors
Los Angeles, Houston, Albany, & New York Zones
Zone Manager
- Supervise & manage wholesale dealer contact staff (District Sales,
Service, Parts & Finance Managers)
- Responsible for customer retention, retail sales, market share, dealer
network infrastructure & profitability performance
- Supervise dealer’s capital improvements in line with brand image
guidelines
- Secure wholesale vehicle orders from dealers
1990 to 1993 - General Motors
Chevrolet Central Office - Detroit, MI
Chevrolet National Sales Promotion Manager – Passenger Cars
Supervise & manage:
- Vehicle brand management staff
- Auto shows, affinity partnerships, cross promotions, event marketing,
trademark & licensing staffs
- Retail training & in-dealership sales aides development
- Retail sales incentive travel programs
1989 to 1990 - General Motors
Washington Zone - Rockville, MD
Branch Marketing Manager
- Implement National marketing tactics in the Maryland, DC & Virginia
ADI’s
- Coordinate dealer ad groups (LMG’s) with national & regional
strategies
- Develop & implement local sales promotion initiatives that complement
advertising strategies
- Manage Branch Marketing, advertising & sales promotion staffs
1987 to 1989 - General Motors
Washington Zone - Rockville, MD
Assistant Branch Marketing Manager
- Assist the Branch Marketing Manager with the development & implementation of local marketing plans & tactics
- Manage the relationship with “B” & “C” level LMG’s
- Develop data, update & manage reports on a monthly basis
- Provide a marketing & product information resource to dealers &
field wholesale staff
1986 to 1987 - General Motors
Tarrytown Zone - White Plains, NY
Staff Assistant – Education & Trainingrm
- Deliver relevant & timely skill development training to wholesale & retail personnel
- Provide feedback to Central Office regarding training needs
- Interface with outside suppliers in development & delivery phase of retail training
- Conduct product & retailer market research
1982 to 1986 - General Motors
Tarrytown Zone - White Plains, NY
Zone Claims Administrator
- Conduct warranty audits of retail dealer warranty submissions
- Train dealer & wholesale personnel in proper repair techniques &
administration of GM warranty & policy
- Provide feedback to zone management & Central Office regarding product performance
1979 to 1982 - General Motors
Newark Zone - Parsippany, NJ
Metro District Sales Manager
- Provide sales interface between GM & assigned dealers
- Obtain orders for vehicles in line with GM production schedules
- Counsel dealer & retail staff on market trends & competitive product developments
1976 to 1979 - General Motors
New York Zone - Bethpage, NY
Metro Area Service Manager
- Manage the administration of GM warranty & policy expense in assigned territory
- Provide customer satisfaction point of contact
- Assist dealers in the development of customer pay labor & parts sales
1975 to 1976 - General Motors
Tarrytown Zone - Tarrytown, NY
Area Service Manager
- Manage the administration of GM warranty & policy expense in assigned territory
- Provide customer satisfaction point of contact
- Assist dealers in the development of customer pay labor & parts sales
1974 to 1975 - General Motors
Tarrytown Zone - Tarrytown, NY
Zone Service Instructor
- Conduct in-dealership technician training
- Represent GM at vocational institutions to develop automotive repair
career consideration
- Provide feedback to management regarding dealership fixed operations
“best practices”
- Manage vehicle donation programs to local high school & community
colleges
Education
- 1997 - Executive Development - Carnegie Mellon University – Tepper School, Pittsburgh, PA
- 1988 - Executive Development - U. Penn – Wharton School - Philadelphia, PA
- 1974 - BA History - Fordham University - Bronx, NY
|